How Can We Help You?

Sign up for a free 14-day trial, choose your plan, and follow the onboarding wizard. You can have your AI voice agent and website live in under 48 hours. No credit card required for the trial.

No! Wilcart is designed for non-technical users. Everything is point-and-click with visual builders. If you can use email, you can use Wilcart.

Yes. You can import contacts via CSV, connect your existing CRM (Salesforce, HubSpot, etc.), or use our API. We also offer free migration assistance for Enterprise plans.

Our AI voice agent uses advanced natural language processing to understand customer inquiries and respond naturally. You train it with your business information, FAQs, and policies. It handles calls 24/7, books appointments, takes orders, and escalates complex issues to you.

We support 50+ languages including English, Spanish, French, German, Chinese, Japanese, Arabic, and more. The AI automatically detects the caller's language and responds accordingly.

Absolutely! You can adjust tone (professional, friendly, casual), voice type (male/female, accent), response style, and even add custom greetings and phrases that match your brand.

Pricing varies by plan. Starter includes 500 minutes/month, Business includes 2,000 minutes, and Enterprise includes unlimited. Additional minutes are $0.10/minute.

Yes! You can connect your existing domain or purchase a new one through Wilcart. We provide step-by-step instructions for popular domain registrars like GoDaddy, Namecheap, and Google Domains.

Yes, all websites are automatically optimized for mobile, tablet, and desktop. You can preview and customize the mobile experience separately.

Yes! Business and Enterprise plans allow custom HTML, CSS, and JavaScript. You can also add third-party scripts like Google Analytics, Facebook Pixel, and chat widgets.

Yes! We integrate with 100+ tools including Salesforce, HubSpot, Mailchimp, Stripe, QuickBooks, Zapier, and more. You can also use our REST API for custom integrations.

Set up automated email and SMS campaigns based on customer behavior (e.g., welcome series, cart abandonment, birthday offers). Use our visual workflow builder to create complex automation without coding.

Yes! Create segments based on purchase history, location, engagement, custom fields, and more. Use segments for targeted campaigns and personalized messaging.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, and bank transfers for annual plans. Enterprise customers can request invoicing.

Yes! Upgrade or downgrade anytime. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle. No penalties or fees.

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact support for a full refund. No questions asked.

You retain access until the end of your billing period. After that, your account moves to read-only mode for 90 days. You can export all your data anytime. After 90 days, data is permanently deleted.

Check your training data in Settings > Voice Agent > Knowledge Base. Make sure you've added FAQs, business hours, and policies. Test with the built-in simulator before going live. If issues persist, contact support for AI training assistance.

SEO takes 2-4 weeks. Ensure you've: 1) Submitted your sitemap to Google Search Console, 2) Added meta titles and descriptions, 3) Published at least 3 pages of content. Check our SEO guide in Resources for detailed optimization tips.

Check your spam folder first. Then verify your email address in Settings > Notifications. Add noreply@wilcart.com to your contacts. If still not working, contact support to check server logs.

Click "Forgot Password" on the login page. Enter your email and check for a reset link. Link expires in 1 hour. If you don't receive it, check spam or contact support.