Terms of Service

Please read these terms carefully before using Wilcart. By using our platform, you agree to these terms.

Acceptance of Terms

•By accessing or using Wilcart, you agree to be bound by these Terms of Service and all applicable laws.
•If you do not agree to these terms, you may not use our platform.
•We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
•You must be at least 18 years old and have the legal capacity to enter into binding contracts.

•You must provide accurate, complete, and current information during registration.
•You are responsible for maintaining the confidentiality of your account credentials.
•You agree to notify us immediately of any unauthorized access or security breach.
•One account per business entity. Multiple accounts may result in suspension.
•We reserve the right to refuse service or terminate accounts at our discretion.

•Subscription fees are billed monthly or annually based on your selected plan.
•All fees are in USD and exclude applicable taxes (VAT, sales tax, etc.).
•Payment is due at the start of each billing cycle. Failure to pay may result in service suspension.
•You authorize us to charge your payment method automatically for recurring subscriptions.
•Price changes will be communicated 30 days in advance and apply to the next billing cycle.

•New users may be eligible for a free trial period (typically 14 days).
•No credit card required for trial. You will not be charged unless you upgrade to a paid plan.
•You may cancel your subscription at any time through your account settings.
•Cancellations take effect at the end of the current billing period. No partial refunds for unused time.
•After cancellation, you retain access until the end of the paid period, then your account becomes read-only.

•We offer a 30-day money-back guarantee for first-time annual subscriptions.
•Monthly subscriptions are non-refundable after the first payment.
•Refund requests must be submitted within 30 days of the initial purchase.
•Refunds are processed to the original payment method within 7-10 business days.
•Abuse of the refund policy (repeated sign-ups and cancellations) may result in account termination.

•You may not use Wilcart for illegal activities, spam, phishing, or malicious purposes.
•You may not attempt to hack, reverse-engineer, or disrupt our platform.
•You may not resell, sublicense, or share your account with unauthorized users.
•You are responsible for all content and data uploaded to your account.
•Violations may result in immediate account suspension or termination without refund.

•Wilcart and its content (logos, designs, code, documentation) are owned by us and protected by copyright.
•You retain ownership of all content and data you upload to the platform.
•You grant us a limited license to use your content solely to provide our services.
•You may not copy, modify, or distribute our platform or proprietary materials without permission.
•Third-party integrations (Stripe, OpenAI, etc.) are subject to their respective terms.

•We strive for 99.9% uptime but do not guarantee uninterrupted service.
•Scheduled maintenance will be announced in advance when possible.
•Support is available via email (support@wilcart.com) with response times based on your plan.
•We are not liable for service interruptions caused by third-party providers or force majeure events.
•We reserve the right to modify, suspend, or discontinue features at any time.

•Wilcart is provided "as is" without warranties of any kind, express or implied.
•We are not liable for indirect, incidental, or consequential damages (lost profits, data loss, etc.).
•Our total liability is limited to the amount you paid in the 12 months preceding the claim.
•You agree to indemnify us against claims arising from your use of the platform or violation of these terms.
•Some jurisdictions do not allow liability limitations, so these may not apply to you.

•We process your data in accordance with our Privacy Policy.
•You are responsible for backing up your data. We are not liable for data loss.
•We use industry-standard security measures but cannot guarantee absolute security.
•You agree to comply with applicable data protection laws (GDPR, CCPA, etc.) when using our platform.

•Either party may terminate this agreement at any time.
•We may suspend or terminate your account for violations of these terms.
•Upon termination, you lose access to the platform and your data may be deleted after 30 days.
•Provisions related to liability, indemnification, and intellectual property survive termination.

•These terms are governed by the laws of the State of California, USA.
•Disputes will be resolved through binding arbitration, not court litigation.
•You waive the right to participate in class-action lawsuits.
•If arbitration is unavailable, disputes will be resolved in courts located in San Francisco, CA.

If you have any questions about these Terms of Service, please contact us.